James resolved a severe and unexpected difficulty uncovered during a sales attempt by a previous realtor. The situation would have cost us $10,000. James developed a solution that saved our equity, and sold the house at a higher price than previous. Our net proceeds were higher than would have been realized from the offer received prior to the difficulty having surfaced. The difficulty was of a nature that his predecessor had given up. Obviously, it was eminently solvable, and James had the experience, dedication, and creativity to get the job done. Further, on closing day, when time to vacate the property was running out, James and his assistant, Terry Helton, came over and personally helped move belongings, and used their personal vehicles to help move them. We cannot say enough good things about James and Terry.